Shipping Policy

Thank you for shopping with TheDarkGoth!
We’re committed to delivering your order as quickly and securely as possible. Please read below for details on our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. We’ll notify you by email if there is a significant delay.

Shipping Rates

We do not offer free shipping.
Shipping costs are calculated automatically at checkout based on your delivery address, order weight, and shipping method.
You will see the exact shipping cost before completing your purchase.

Shipping Times

Delivery times depend on your location and chosen shipping method.
Typical estimated delivery times are:

United States & Canada: 7–14 business days
Europe: 7–14 business days
Australia & New Zealand: 8–16 business days
Rest of the world: 10–20 business days

Please note that these are estimated timeframes and may vary due to customs delays or other factors outside our control.

Order Tracking

Once your order has shipped, you’ll receive an email with your tracking number and a link to track your package online.
Please allow up to 48 hours for tracking information to become available.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees.
These charges are not included in the shipping cost and are the responsibility of the customer.

Lost or Damaged Packages

TheDarkGoth is not responsible for packages lost or damaged during transit.
If your order arrives damaged, please contact the carrier or reach out to us at contact@thedarkgoth.shop we can assist you in filing a claim.